New Balance City Creek

I wanted to shoutout the exceptional customer service from one of the Managers Gabby on multiple occasions. She has been extremely kind and very knowledgeable about products and processes and was able to resolve an issue with UPS on an order for me.

Had the best experience at this store yesterday! It was my birthday and I had on a silly crown that said “happy birthday” on it. When I walked in, all of the staff told me happy birthday and then they all sang to me. It was so sweet and actually made my day!

Helpful staff and a good selection. What more can you ask for? The store manager helped me order something when they didn't have what I needed in stock. Overall it was a great experience and I appreciated the personal attention.

Great store! It was very clean and well organized - it’s clear it’s being managed really well. Lizzy helped me get multiple different shoes for multiple different sizes, and was super quick and kind. Will be returning!