Fleet Feet Richmond - Short Pump

The facility was great and they have technology to analyze our feet and based on the analysis we can make informed decision of which shoe to buy. But only short fall for me was they didn't had the model I was looking for and felt guilty to leave the shop without buying any shoes after spending so much time and energy…

This was just a top-notch experience from beginning to end. The technology was fascinating and helpful. My sales person was attentive and kind, and very knowledgeable. I ended up with the most comfortable shoes and inserts I’ve ever worn, and it turns out I’ve been wearing the wrong size shoe all along.

Overall: Amazing!!! The Staff: Over the last three months my wife and I have interacted with at least four of their associates. Each one of the employees was incredibly helpful and patient. They wanted us to get the right shoes. We found all of them to be very knowledgeable and passionate about their work.

Always happy with the shoes they recommend staff seems to be very friendly and knowledgeable. They take time with you. You don’t feel rushed.