New Balance

I bought some shoes the sole unglue in less than 2 weeks and when I took the shoes back they told me they offer crazy glue to fix the shoe not buying new balance anymore

Awesome Experience. I spoke to a gentlemen by the name of Larry. I was impressed when he promptly pulled up my sales record from years ago and provided me with some recommendations.

This is a dedicated New Balance store in a little strip mall off 17 with good inventory for its size and good service. One of the employees immediately asked me if he could help and then tracked down the shoes I wanted to replace.

Larry and his staff at this New Balance store are just amazing. After years of Saucony, Brooks and other “high end” products, I came back to New Balance, because these folks took the time to let me check out a LOT of sneaker options. And they have stock, in store, and I’m not an easy size.

I was impressed by the kindness of the New Balance store staff, even when I arrived last minute to return an item before closing. They handled my return swiftly and with a smile, making me feel valued as a customer. Highly recommend their exceptional service.