New Balance Factory Store Lake George

I found two pairs of New Balance walking shoes. Nancy waited on me. She is in training but you would have thought she'd been there for years. Great Customer service!

They had a decent variety of shoes, at everyday prices, nothing spectacular. The staff stood in a group talking until someone went up to ask for help. It was nice being left alone until asking for help.

I very been using new balance shoes for over 30 years so I'm quite pleased that they opened store within driving range. Staff helpful and prices are great.

Great shoes. Happy they have extra wide shoes. Staff was very helpful and pleasant!! Thank you my husband was very satisfied!

I'm the most awkward antisocial person ever. I went in and Kevin was an absolute delight. He wasn't pushy and didn't try to be pitch me with unnecessary garbage. I told him what I wanted and he super kindly found me exactly what I was looking for. It was a seamless transaction and I can't imagine a better experience.