New Balance Factory Store Avon

Better selection and friendlier more helpful staff than other New Balance stores in the area, both outlet and traditional.

First time arriving here for NB men 1080's. An immediate greeting,assistance and showing the style and size was a welcoming shopping experience. The purchase was handled by a different member who was equally gracious and friendly. The arrival, shopping and checkout was super.

Better selection and friendlier more helpful staff than other New Balance stores in the area, both outlet and traditional. Still a bit short on wide sizes and sportier Fuel Cell running shoes (Rebel, SC Trainer, and SC Elite).

For the fact that the store is in the middle of Christmas season it was well stocked, clean and organized. Plenty of staff available to assist and all of them were courtesy. Terrific sale ended up saving me $40 on 2 pairs of sneakers. Will definitely make this the place to go when we have sneaker needs.

Today, I went shopping for sneakers for my 11-year-old kid. Everyone was really courteous and helpful. They were patient with us and really informed. I believe Chris was the one who helped us the most. He assisted me in determining my son's size and gave suggestions. Excellent service.